Frequently Asked Questions - be sure to read our Policies Page

🛎️ Services and Amenities

Do you provide additional services apart from furnished rentals?

Yes. We collaborate with a network of partners who can provide a wide range of services to help you enjoy your stay, whether it is for a week, a month, or a year. Please visit our Links page for more information on available services.

What initial amenities are provided in the apartments?

In addition to the specific amenities listed for each apartment, we provide a starter pack to cover your initial needs:

Bathroom & toilet: Three rolls of toilet paper. One small bar of soap, one bath towel, and one hand towel per person. Towels will be on the bed when you arrive.
Kitchen: One roll of paper towel, and one tea towel. Nonperishable goods left by previous renters, such as spices, oils, etc., are normally left in the apartments.
Appliances: Tablets for two washing machine loads and a couple of dishwasher tablets (in apartments equipped with these amenities).

Note: These provisions are intended as a starter kit, and guests are responsible for purchasing additional supplies required for the duration of their stay. The quantities may vary slightly depending on the minimum rental period set by the owner.

What cleaning standards do you maintain?

Our apartments are professionally cleaned by Paris Suite Services. They adhere to rigorous protocols established by COVID-FREE, the leading independent French label committed to hygiene standards for the restaurant, hotel, and tourism industries.

🔌 Electrical and Appliances

Do the apartments have hair dryers, curling irons, or straightening irons?

All of our apartments are equipped with hair dryers. We do not, however, provide curling irons or straightening irons.

Important: We strongly recommend purchasing these appliances in Paris, as using personal appliances from countries with different electrical standards, even with a plug adapter, can often cause electrical malfunction or damage the apartment's electricity.

Do you have plug adapters available for guests?

We advise guests to bring their own adapters, as we cannot guarantee that every apartment is equipped with the specific adapter required. Due to the high number of international guests, it is impossible for us to stock every type of adapter.

Caution: Please only use plug adapters, NOT voltage converters, as converters can cause severe damage to both the apartment's electricity and your personal appliances.

🌡️ Environment and Location

Do your Paris apartments have air conditioning (A/C)?

Our properties are not typically equipped with air conditioning. A/C is very rare in traditional Parisian buildings, which often feature thick, stone walls that naturally keep the interiors cooler than the outside air. The low humidity levels during the warmer months also contribute to comfort.

Many of our flats are designed with windows on both sides to allow for excellent cross-breezes.
All of our flats are equipped with fans for your comfort.
Many older buildings prohibit the installation of external A/C units.

If air conditioning is a necessity for your stay, you may have to sacrifice the charm of an old building for a more modern option.

Is Paris' tap water safe to drink?

Yes, Paris tap water ('eau de Paris') is completely safe to drink. When requesting water in a restaurant, ask for a 'carafe d'eau' unless you specifically prefer bottled water.

Are the furnished apartments centrally located?

Yes. All of our furnished apartments are located within Paris proper (the 20 arrondissements). Although the city looks vast on a map, Paris is geographically small (105.4 km²) and highly accessible.

The entire city can be traversed quickly, with a metro ride from one end to the other typically taking about 30-40 minutes. All PerfectlyParis flats are located within a 10-30 minute metro ride from major landmarks like the Eiffel Tower.

🏙️ Building and Safety

What is the floor numbering system in Paris?

The floor numbering system in France follows the European standard and differs from some other parts of the world:

The Ground Floor is considered 0 (or rez-de-chaussée).
The first floor above the ground floor is the 1st floor.

Therefore, if you've rented an apartment on the 4th floor, that would be the equivalent of the 5th floor in countries where the ground floor is counted as the 1st floor.

Is there an elevator?

Many of the buildings housing our furnished apartments have elevators. The presence of an elevator is clearly indicated under the 'Building Level' information for each flat.

Note: If there is no elevator, you will need to carry your luggage up or down the stairs. If the building has an elevator, please ensure you do not block the inner doors with luggage and never send bags unattended.

How safe is the neighbourhood?

Our neighbourhoods are safe—they are the same areas where we choose to live, work, and raise our families. However, Paris is a major metropolitan city with the common risks of petty, non-violent crime, primarily pickpocketing (most common on the Metro).

We recommend taking the following precautions:

Carry only what you need for the day and leave extra valuables at the flat.
Consider using a money belt.
Ensure handbags close completely and carry wallets in front pockets.
Be cautious when using mobile phones or tablets in public, as they can be easily snatched from your hand.

🚪 Check-in and General Rules

How do I get the keys to the apartment?

We schedule a specific, pre-arranged time to meet you directly inside your apartment. You will receive a detailed arrival instruction sheet with important information you will need to access the building and the flat.

Meeting Hours: We are only able to greet you between the hours of 8:30 and 20:30 (8:30 PM).
Early/Late Check-in: Arrivals outside of these hours require alternative arrangements and may incur a €60 late or early check-in fee (see Check-in/out details on the Policies page of our website).
Punctuality: No one will be at the apartment until your pre-scheduled meeting time. Since greeters often have subsequent appointments, they may not be able to wait beyond the agreed-upon time window. If you anticipate being late (or early), please notify us immediately so we can attempt to adjust the schedule.

Is smoking allowed in the apartments?

No. All of the PerfectlyParis furnished apartments are strictly non-smoking. Violating this rule may result in the loss of your security deposit. All of our apartments are equipped with smoke detectors.